1. Service-Based Business
The Homeo Healer ("we," "us," or "our") operates as a service-based business providing online homeopathic consultations. We do not sell, ship, or deliver any physical products or goods to customers.
2. Digital Service Delivery
Our services are delivered entirely through digital means:
- Online Consultations: All consultations are conducted via video conferencing platforms (Google Meet) and are scheduled appointments.
- Digital Communication: Appointment confirmations, meeting links, and related information are delivered via email and/or SMS to the contact information provided during booking.
- No Physical Delivery: We do not ship any physical items, medications, prescriptions, or products to any address.
3. Service Availability
Our consultation services are available to patients worldwide, subject to:
- Internet connectivity requirements for video consultations
- Compliance with local healthcare regulations in the patient's jurisdiction
- Availability of appointment slots as per our schedule
4. Appointment Delivery
Once an appointment is booked and payment is confirmed:
- You will receive an email confirmation with your appointment details
- A Google Meet link will be sent to your registered email address
- You may receive SMS reminders (if you have provided a mobile number)
- All communication is delivered electronically within 24 hours of booking confirmation
5. International Services
As a digital service provider, we serve patients globally. There are no shipping charges, customs duties, or international delivery fees applicable, as no physical goods are involved.
6. Service Delivery Timeline
Immediate Delivery: Appointment confirmations and meeting links are sent immediately upon successful booking and payment confirmation, typically within minutes of transaction completion.
Consultation Service: The actual consultation service is delivered at the scheduled appointment date and time as agreed upon during booking.
7. No Physical Returns
Since we do not ship physical products, there are no physical returns, exchanges, or product replacements. For information regarding cancellation and refunds of our consultation services, please refer to our Cancellation & Refund Policy.
8. Contact for Shipping Inquiries
If you have any questions regarding this Shipping Policy or our service delivery, please contact us:
9. Changes to This Policy
We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.